Frequently Asked Questions

How can I fund my Cronex crypto wallet?

You can replenish your Cronex crypto wallet through two methods - using a fiat wallet or a third-party crypto wallet. Cronex provides a service for purchasing cryptocurrency with fiat. Alternatively, you can also top up your crypto wallet on the Deposit page.

How can I exchange cryptocurrency without fees?

Cronex does not levy any fees for cryptocurrency conversion. However, users are required to cover the fees associated with the chosen network. Detailed information on fees can be found on the Fees and Limits page.

What is the minimum conversion amount?

The minimum amount for cryptocurrency conversion depends on the selected currency and network. Comprehensive information regarding limits can be found on the Fees and Limits page.

Why is it necessary to undergo KYC (Know Your Customer)?

KYC (Know Your Customer) is the process of verifying a user's identity and client identification. KYC compliance is required in many countries and serves to Anti-Money Laundering (AML), Combating Terrorist Financing (CFT), and protect customers' interests